Cancellation and Refund Policy
At Ganga Relocation Services, we understand that plans can change, and unforeseen circumstances may arise. We strive to provide flexibility and transparency regarding cancellations and refunds. Please take a moment to review our Cancellation and Refund Policy outlined below:
- Cancellation Requests:
- Cancellation requests must be submitted in writing via email or through our website’s contact form.
- To facilitate smooth processing, we recommend submitting cancellation requests at least [X] days before the scheduled moving date.
- We reserve the right to charge cancellation fees based on the timing of the cancellation and operational constraints.
- Refund Eligibility:
- Refunds are subject to our discretion and may vary based on the circumstances surrounding the cancellation.
- Refunds, if applicable, will be processed using the original payment method within a reasonable timeframe.
- Cancellation Charges:
- Depending on the timing of the cancellation, cancellation charges may apply.
- The amount of cancellation charges will be determined based on factors such as the notice period provided and any expenses incurred by Ganga Relocation Services in preparation for the move.
- Force Majeure:
- In cases of force majeure events such as natural disasters, civil unrest, or government regulations, cancellation policies may be subject to exceptions.
- We will assess such situations on a case-by-case basis and endeavor to find equitable solutions for all parties involved.
- Refund Processing:
- Refunds will be processed promptly upon approval, typically within 7 business days.
- Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution’s policies.
- Non-Refundable Items:
- Certain expenses incurred by Ganga Relocation Services in preparation for your move may be non-refundable.
- These may include but are not limited to administrative costs, booking fees, and perishable packaging materials.
- Refund Disputes:
- In the event of a dispute regarding refunds, customers are encouraged to reach out to our customer service team for resolution.
- We are committed to addressing concerns and finding mutually acceptable solutions whenever possible.
- Policy Updates:
- Ganga Relocation Services reserves the right to update or modify this Cancellation and Refund Policy as needed.
- Any changes to the policy will be communicated through our website or other appropriate channels.
If you have any questions or require further clarification regarding our Cancellation and Refund Policy, please don’t hesitate to contact us at gangarelocation@gmail.com. We value your business and strive to provide the best possible service experience. Thank you for choosing Ganga Relocation Services.